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Setting up email alerts

The email alerts can send a series of still images to an email account as a backup to your recordings, we recommend using Gmail for this. The settings to use for Gmail are shown on this page, for another mail provider you will need to obtain the correct details  which can usually be found on their support pages.

To set this up you should first log in to the camera's web interface in a browser (click here for help with this) 

Then go to Task, Task Management and click on Email alarm sending. Then fill in the details on the page. 


First set the Snapshot duration, frame rate and Alarm interval. When the camera is triggered it will send one image per email so these are best set to lower values. With the example settings in the image below the camera will send 2 images per second for 5 seconds giving a total of 10 images.

The alarm interval should be set to at least 20-30 seconds to prevent the camera from sending continuous emails as these can sometimes be blocked as spam by the mail provider if too many emails are sent at once.


Next enter the SMTP server name and port, these must be entered and spelt correctly. For the majority of mail providers you should select Yes for Secure SSL connection.


Next enter your email address in the Username, Sender and Receiver mail address fields, these must all be correct and exactly the same. The password to enter will be the password for your mail account, not the camera, this must be correct and in the correct case. 

If you have two factor authentication enabled on your account then you will need to generate a password to enter here, for help with this see the guide at: Two Factor Authentication

Finally enter a subject for the email and a message, then click on Apply to save your settings.

Then go back to the Task Management page and enable to email alerts task by clicking on the tick box and clicking on Apply. 

Once saved, trigger a recording, wait 2-3 minutes and then check for emails.


Using another provider other then Gmail? If so take a look at the help article below for assistance setting this up. 

Non-Gmail Email Setup