Support Center
Support
Troubleshooting guides
Troubleshooting guides
Having touble setting up your camera to record to SD card/NVR/NAS drive.
How can I transfer video clips from an SD card in the camera to my computer?
Cannot connect to the camera remotely using the app.
Changed WiFi router or given a new router by your ISP?
Power LED flashing rapidly and camera offline?
How to reset a camera.
Forgotten your password or getting a wrong password message?
Camera is rebooting often
Cannot view the video from the app.
Having trouble with the live feed?
Live feed or playback is jerky and not smooth
Can I view more than one camera at a time in the Ucam247live app?
Cannot connect to the camera using the app.
Cannot view the live feed or recorded clips from the camera on my PC.
Having trouble setting up the motion detection page?
NVR IP address keeps changing.
SD card not showing as ready or showing an incorrect size.
Having Trouble With WiFi setup?
I cannot make a wireless connection with my camera where I want to place it.
My router only has WEP encryption.
Can I setup email with a provider other than Gmail?
How can I use my camera without Flash player?
